BLUE POINT - 9:39 A.M.
Relationship Banker: "Thank you for calling Fiscal United Bank, this is your Relationship Banker speaking, how can I help you?"
Customer: "Yes, this is Mr. Customer, I have an account with you for years."
RB: "Good morning, Mr. Customer, how can I help you?"
MC: "I received a piece of mail yesterday from you that is addressed to Valued Customer. What is this all about?"
RB: (Befuddled Silence) "Um, I'm sorry, but without looking at the piece of paper itself, I can't possibly tell you what it is about."
MC: "Well, I can't make it in there to the branch. Here's what it says. It has New York, New Jersey, Connecticut, and then a bunch of numbers."
RB: "Ah, it sounds like you've received an updated list of what routing numbers are considered a local check."
MC: "Ok. (long silence) So what do I do now?"
RB: "Well, I would recommend you read it first."
MC: "Ok. (more silence) And then what?"
RB: "Well, then you can throw it out."
MC: "That's just what I wanted to hear, thank you!"
RB: "You're welcome. Have a great day!"
MC: "Bye!"
I went to school for Fine Arts. I'm an accomplished sketch artist, painter, photographer, writer, and designer. I'm gruff, rough, and kinda tough. So how the HELL did I end up working at Fiscal United Bank? The following stories are all true accounts of the day to day insanity that I have encountered as a representative of Fiscal United Bank. Only the names and minor details have been changed to protect... well, to protect me from litigation, frankly.
No way did you really tell the guy he could throw the paper out? Quite brilliant I must say! :)
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